Shipping & Returns


Shipping is not a guarantee of delivery. All we can do is fill your order in a timely fashion and let USPS do their part.



(for Hanukkah/Christmas/Kwanzaa)

Domestic Services 

  • December 9: Priority Mail and First-Class Mail to APO/FPO/DPO (all ZIP Codes): 
  • December 15: USPS Retail Ground/Parcel Select Ground
  • December 16: Priority Mail Express Military service to all APO/FPO/DPO destinations (except ZIP Code 093)
  • December 17: First-Class Mail (including greeting cards and postcards)
  • December 17: First Class Package
  • December 19: Priority Mail
  • December 23: Priority Mail Express*

Your products will be shipped on the next business day unless we have a question about your order. In that case, we will email you and wait for an answer.


We do not want you to have anything from New Baby New Paltz that you do not love. If an item doesn't meet that level, please return it within 14 days for a full refund. When we receive your item, we will refund to your original method of payment.

You must return items within 14 days of purchase date. All items must be in original packaging and able to be resold as new. Partial credit may be given if an item is not in original condition.

In the case of product defects, most likely you will need to contact the manufacturer for a replacement part or item. We are happy to help you through the process.